Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE MOBILE SIGNAL STILL CRAP IN OXFORD CITY

JiLF
Established Contributor
Established Contributor

‎03-08-2025 08:49 AM

Hello Technical Team, 

This is to inform you that I cannot continue to paying more dimes for a service that is not worth it. Last year, I reported a staggering poor network signal within the Oxford City Centre and up to 10 miles towards the Cowley Road and Iffley Road. This complaint fell on the deaf ears of your technical department. Guess what? The company is even charging more dimes for a service that's not worth paying for! In short, it's CRAP.

If you want to investigate whether I reported this issue to the EE support team, feel free to dig into my customer details. 

Infact, EE has become the most unreliable service provider within certain areas within Oxfordshire. What is all this 8 magic ball nuisance that still goes on with EE? You still want to charge me more monies for a crumpled service? Whilst I type this post, I am ashamed to inform you that EE signal is as worst now as never expected.

What are you "smart" company planning on doing regarding this issue? Repair the broken system or rather ignore and head for higher fee charging bullying of clients undergoing similar circumstances?

Thanks. 

Note: Please don't respond with those mathematical statistics that you always do. Be smart and fair.

 

14 REPLIES 14
JiLF
Established Contributor
Established Contributor

‎02-10-2025 11:24 PM

EE is extremely terrible within the Oxford City Centre(the "dead EE signal sickness" commences from the St. Aldates Police Station & stretches towards the City Centre Post Office & the rest of Cowley Road), Other affected areas are Headington, Barton, Blackbird Keys, Greater Leys, Kassam Stadium. In summary, OX1, OX2, OX3, OX4 zones are dead signal zones on EE. The company must and should make immediate compensations to every client affected by the erasure of signals within Oxfordshire. 

0 Helpful
JiLF
Established Contributor
Established Contributor

‎23-10-2025 10:49 AM

I struggle with a similar issue.... 

 

This same EE has with utter shame continued to devastate me with a dead service at numerous points within the Oxford City Centre and surrounding areas. They impose extremely high fees every month. Yet, they claim to be the number one cellphone provider in the UK in their intros. EE should be forced to compensate each & every client affected by their dumb doll service. 

Just have a read at this article that openly exposes the cause of their fallen service within Oxfordshire and surrounding areas:

https://oxfordclarion.uk/city-centre-mobile-reception-ee-says-a-fix-is-on-the-way

EE should compensate its clients ASAP! 

0 Helpful
JiLF
Established Contributor
Established Contributor

‎23-10-2025 11:13 AM

I concur your sentiments... It's a breach of contract. 

0 Helpful
JiLF
Established Contributor
Established Contributor
In response to Northerner

‎23-10-2025 11:15 AM

Waste of time.. Infact, I would title it as manipulative tactics.... 

0 Helpful
Peter_W
EE Community Support Team
In response to JiLF

‎23-10-2025 01:05 PM

Good afternoon @JiLF.

We're aware of the issues you've outlined here, and as the article you shared highlights, this is linked with a decommissioned site in the area. 

We have ongoing updates around this in a dedicated thread here, and would recommend any affected customers to contact our customer care team so they can discuss their experience.

Peter

0 Helpful