Connection

Khubson
Valued Contributor
Valued Contributor

Hello there 

I am living in Blackpool. Over the last month I have a problem with my EE connection in my property, but worst started for last 2 days. No Mobile Data, No Internet. I called to EE, I visited EE store but nothing changed. 
When I am asking they said no issue with my area,but sorry I cant use it,because no connection here.
How can I behave , I am thinking to leave EE,but I have a contract with them.

OMG,I am go angry! 

11 REPLIES 11
Khubson
Valued Contributor
Valued Contributor

Yes, EE was available.

It works fine and without any issues outside. The problem appears as soon as I enter the apartment.This problem didn’t exist for 2 years, and it started about a month ago.

bristolian
EE Community Star
EE Community Star

If EE is available on a network search, try selecting it manually. What happens? Does your phone then show coverage? Can you then use it for calls & texts?

The suggestion of using WiFi-calling stands, regardless of the answer. But even more so if you can't get service indoors.