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Complaint

Ann4787
Explorer

‎28-01-2024 11:05 PM

Hi my booster box is terrible it’s the expensive bundle nearly £80 each month it’s useless can’t get signal in bedrooms and living room I am really  upset about this as kids can’t do much when they can’t get signals also I was informed the super fiver was expensive youse have to fix it because kids are going mad🤬🤬🤬🤬😤😖😖🤬🤬🤬🤬🤬🤬🤬👿👿👿👿👿

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎28-01-2024 11:15 PM

The EE 3G booster box is no longer supported. EE now recommends you use WiFi Calling.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ann4787
Explorer
In response to XRaySpeX

‎28-01-2024 11:59 PM

What’s Wi-Fi calling ?? They just sold me this pack with booster few weeks
ago? I’ll
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ann4787

‎29-01-2024 02:24 AM

What does this booster do? Does it have a name?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
bristolian
EE Community Star
EE Community Star

‎29-01-2024 08:07 AM

This was posted in the mobile network section of the forum hence Xray assuming this is about the legacy 3G signal box.

Is this about home broadband and a WiFi extender of some kind?....

0 Helpful