Community Activity
Two accounts but only one showing
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
Transition to 5G
Hi, I recently understood that my current SIM card does not have to 5G. I mean wherever I go in London I can't reach a 5G connectivity. How can I change safely my card with EE to have it ?
Phone is been stolen
Hi yesterday I went in to get my phone shut down as it’s been stollen , I just wanna double check it’s been shut off
EE Store Contact
Hi, Does anyone have a phone number for orders made on ee store website - struggling to get anywhere - need to amend the address before tomorrow as DPD have already tried to deliver once. asked for call back and sent email already.
Roaming in USA
Hi, I travel to USA in the next few months, And very confused about the roaming package.I told previously that I need to purchase of roaming pass which would cost me £25. I’m in America for 10 days,.But now I cannot find this roaming pass and it ju...
Game Pass stopped working but showing as Active on the Xbox
Hi,I've had Xbox game pass as an addon for ages, it's always worked, but today my Xbox and Xbox app don't think I have Game Pass.My EE app shows Game Pass as an add-on, and my Xbox says "Active subscription: game pass ultimate active, purchased from ...
Apps Constantly Freezing
Hiyet again, EETV keeps freezing.ITVXwatching content, screen goes blank with no sound…. 10mins later no change. I have to go back to “Home” and restart.GBNewswatching content, freezes after less than 5mins. I have to click “go back” or “home” to res...
Signal issues affecting calls/texts and data
Still having issues with signal in NE42 postcode. known fault with masts in this area and not rectified. I’m fed up. I’ve had some discount for 6 months. The discount has ended but the issue remains. I can’t use my phone properly around my home or my...
Change of ownership problems
I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...