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Calls

tonymartin72
Visitor

‎20-10-2023 10:07 PM

The quality of the calls of late , is absolute rubbish, it ain't my phone either, as have tried 4 different ones & the quality is still absolute rubbish, keeps breaking up , I can hear others well, but others can hardly hear me with it being such a crap connection 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎21-10-2023 09:18 AM

Hi @tonymartin72 

Welcome to the community.

Could you check the status of the network in your area please? Just pop your postcode into our coverage checker and hit 'check status'.

Chris

bristolian
Legend
Legend

‎21-10-2023 10:16 AM

Is this a location-specific issue?

Does VoLTE/4G-calling show on-screen when this happens?

You can report call-quality issues via the "report a problem" link on the status tool linked above.