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Resolved! Account query.

Had a query on my account today and was helped by Natalie.  What a pleasant, helpful, nice girl she is.  She had the time to listen to me and got my account sorted very quickly.  She's a credit to EE.  

Just want to see my plan details

All I want to go is look at my bloody plan for my phone, it's been nearly 2 weeks now , I'll keep wasting my time calling. Getting new people every time keep going through the same old thing. And then get a call saying my case is closed. But we're st...

Unacceptable delays by EE to install ONT - Help/advice ?

As a last resort I am posting this in case anyone can offer any help or advice. I first placed the order for Full Fibre 1.6Gbps back in early December, the 13th to be exact. Was given that day a date for hardware (router etc) to arrive on the 6th of ...

MultiDoc by • Valued Contributor
  • 1130 Views
  • 26 replies
  • 2 Helpful

Pair my watch fitness with phone

I have an Apple Watch and iPhone 15.  My phone can’t find the Apple Watch for mobile data but is linked.  When I use the fitness on the watch to workout the data is not linking with my phone. How do I resolve this?

Deeb604 by • Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Failed credit check for sim card

I wanted to buy the unlimited essentials plus sim card. This is my first sim card and i have no credit score as i dont have a credit card or mortgages or anything.EE, though very nice, said i could not have this sim card as my credit score is low and...

elksama by • Visitor
  • 52 Views
  • 3 replies
  • 3 Helpful

On holiday Lanzarote

Hi currently in Lanzarote. My plan says I have roaming within my service plan but I’m unable to make any calls . I’ve increased my spending cap. Turned roaming on and off . Tried to call EE but they cut me off and send a text when I reply to the text...

EE Perks deactivated

I have attempted to access my EE-Perks and was prevented from accessing it due to the account being deactivated as i apparently hadn’t verified the email even though I’ve used the account several times over the years. How can I reset it.

Ke1980 by • Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful
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