Always no signal.

Mol2002
Explorer

My iPhone always has no signal, I can’t recieve calls, send texts or use my data. I’ve tried everything, even getting in contact with EE but no one responds but a robot! Anyone else had this issue?

5 REPLIES 5
Chris_S
EE Community Support Team

Hi @Mol2002,

Welcome to the EE Community, and thanks for getting in touch.

It sounds like a very frustrating experience for you, so I'd love to see this get sorted for you.

I'd recommened trying your SIM card in another device, so we can rule out a SIM issue.

Does your signal improve when you move to another area?

Chris S

Chris_B
EE Community Star
EE Community Star

@Mol2002  Does everything include a network reset on the device? 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Hello.
It doesn’t work in any other phone.
Thanks
Sent from my iPhone
And yes I’ve done a network restart
Sent from my iPhone
Chris_S
EE Community Support Team

Thanks for letting us know @Mol2002 

Does your signal improve when you use your phone outside of your usual area?

You can check to see if there are any issues affecting your area using our Coverage checker.

Chris S