13-05-2024 04:44 PM
Activate my sim card
13-05-2024 05:15 PM - edited 13-05-2024 05:15 PM
@Macaanoow190 try restarting the device a few times it helps the network see the sim. It can take up to 24h to activate a sim but it’s usually no longer than 5.
15-05-2024 06:34 PM
I have lost my previous phone
15-05-2024 06:50 PM
Hi @Macaanoow190,
Did you order a new SIM via our lost and stolen team?
James
