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99% coverage of the UK !!

L3ON80
Visitor

I’m the one where I live that’s the 1% not covered!

losing  faith in EE big time drop outs and network disruption and coverage is terrible lately 

1 SOLUTION

Accepted Solutions

I would suggest if you are changing to another network, you get a pay as you go from that network and make sure that it works otherwise you may be disappointed.

It also depends where you are, 2 bars should be enough to make calls, not sure why you are having problems answering calls .

Have you checked here to see if there is a problem where you are , registered, reported and then you can receive updates too:

https://ee.co.uk/help/mobile-coverage-checker

Also if inside a building, then no network can ensure good coverage, this is why wifi calling exists.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

4 REPLIES 4
Nad11
Visitor

Same here. Every time I see an ad with Kevin Bacon, I just want to throw something at the TV.     I have zero idea how EE can state everything they do, the awards they win etc?? It baffles me. With my mobile, I’ve never had more than 2 bars & important calls just go straight to voicemail when it’s right next to me??  So I am finally done with EE. No exaggeration when I say I have been lied to every single year and it’s infuriating. Cancelling everything with them. Such a relief. 

Me too lol

I would suggest if you are changing to another network, you get a pay as you go from that network and make sure that it works otherwise you may be disappointed.

It also depends where you are, 2 bars should be enough to make calls, not sure why you are having problems answering calls .

Have you checked here to see if there is a problem where you are , registered, reported and then you can receive updates too:

https://ee.co.uk/help/mobile-coverage-checker

Also if inside a building, then no network can ensure good coverage, this is why wifi calling exists.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

The >99% coverage figure quoted by all networks, is for population coverage not geographic. The last figures I saw for 4G geographic coverage were around the high-80s, with EE having the largest 4G footprint of all UK networks. That's not to say that every network has good and bad areas, which is only natural.

There is never a need to be concerned with "only one bar" or "I’ve never had more than 2 bars" - the indicators are a rough guide and nothing more. You can have poor service with full bars as easily as you can have excellent service with one bar.