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5g

Brammer13
Visitor

‎10-07-2026 09:52 PM - edited ‎10-07-2026 09:52 PM

Every time I get a 5g connection my phone gets really hot and I can't access any online apps. I've got the Google Pixel 10 pro and thought they were able to cope with 5g?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎11-07-2026 08:04 AM

Hi @Brammer13 

It could be anything from the description or nothing. What apps are not working and what error does it show.

  • Try restarting your device.
  • Try running system/device care.

If all else fails try backing up and factory resetting your device. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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