5G ??

[Kevin21Smith]

How can I check if my phone contract give me 5G connection.

[Rach_H]

Hi @Kevin21Smith,

Welcome to the Community!

When did you take your plan out with us?

Rach

[Chris_B]

@Kevin21Smith  Do you have a 5G phone ?  What phone do you have ? 

[Kevin21Smith]

Upgraded my plane about 1.5 years ago

[Kevin21Smith]

Its not the phone as that is 5g its the contract I'm looking at checking 

[Rach_H]

If you took your plan with us after March 2025 then this will include 5G @Kevin21Smith, but you can check this by logging into your EE app and going to the 'Manage' section, where you'll be able to see what is included in your plan.

Rach

[Kevin21Smith]

Thanks for the reply their is nothing stating 5g in my app in the manage section. I upgraded on the 14 Feb 2025

[Debbie_G · Accepted solution]

Thanks for letting us know, @Kevin21Smith. If you don’t currently have a 5G‑capable plan, 5G won’t show as available when checking what's included.

Please give our team a call, they can check your plan and go through your available options with you.
Debbie