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Community Activity
Why do engineer visits take so long?
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
Absolute joke
Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...
Almost every time I try to manage anything online I see this:
I mean does EE actively want to deter us from online management to, for instance, get an opportunity to pitch more stuff to us on the phone? Or are to conclude that at such a big tech company they have incompetent engineers/coders? Or they don’t have...
Unusual traffic message when using Google.
Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now! How do I stop it h...
Boku Charges
I have seen a couple of posts previously about charges from Boku, and how they’re charged on your EE bill.I saw one post about how someone managed to get a full refund from Boku, I’d like to know how this was doable, and if anyone else has had succes...
Resolved! NOWTV Wrong email
Wonder if anyone could help me here as I’m started to get some what frustrated with this. So I currently have NOWTV on my ee box being billed by ee! My NOWTV was already signed in on my box. When I went to check my account on the tv app I can see tha...
Cant use mobile to make calls in Greece
Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight. Once they trebled their roaming charges it all went to pot, maximum price ...
Voicemail issue
I am currently in Egypt. I have paid for the roaming bundle specifically so I can pick up my voicemail. However, I can access my voicemail but cannot get passed the 1st message. The options do not work. Thisnis the same when contacting customer servi...
Contract
Hi , we have contacted EE as they say we signed up to a 36 month contract, they are saying they only keep phone transcripts for 12 months ? so can't prove we have a 36 month contract ? is that correct ? they can send us a copy of the contract but th...
