4G

[mandy137]

When I try and go online away from home my 4G won’t work. I have an iPhone 11. Can anyone help please?

[bristolian]

How does your 4G not work - do you get 2G instead? Do you get no coverage? Or is there a problem with, for example, making/receiving calls?

When did this problem start?

[Chris_B]

@mandy137  Is cellular data enabled on the device?     The green icon 

 

[mandy137]

I can make and receive calls fine.


Sent from the all new AOL app for iOS

[mandy137]

Yes it is showing.


Sent from the all new AOL app for iOS

[Chris_B]

@mandy137  Calls and texts are not cellular data.  You can turn off cellular data on the device and still make calls/texts.     Have you allowed the apps to use cellular data ?  You’ll find this is Setting>mobile services and scroll down anything that’s toggled on ( green ) and use cellular data provided you also have cellular data enabled.