zdanovn

[Mikalai1]

Why can't l use the mobile internet. they write to me that you do not have an octive package, although l go to my personal cebinet, everything is there and active, but l can get out to the lnternet a little

[mod edit: removed personal details from subject title]

[Chris_B]

@Mikalai1  If you text BALANCE to 150 what does it return? 

[Mikalai1]

Your current balance as of today 07:11 is £0.60. You have unlimited minutes, unlimited texts and 190.9GB remaining until 15/07/2023 for your £30 Pack. Your remaining data includes 64.9GB of rolled over data. Your last top up was £30.00 on 14/06/2023 at 07:38. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

[Mikalai1]

And the internet still doesn't work 

[Leanne_T]

Hi @Mikalai1 

Thanks for coming here. 

Can you make calls and send texts? 

Are you in the UK? 

Leanne 🙂

[Mikalai1]

Могу звонить и отправлять смс . но интернет не работает ( 

Я сейчас нахожусь в EC

[Mikalai1]

Выдоет мне чтоб я зарегистриволся в сети и перикидовыет на отдельный сайт 

[Leanne_T]

Hi @Mikalai1 

Sorry, where is EC, is this the UK? 

Have you been able to use data previously? 

Leanne.

[Mikalai1]

NO

[Mikalai1]

Звонки интернет работают. А интернет нет