03-02-2026 11:13 AM
i have gone to ee from bt for my broadband, landline & mobiles & i have received a message to say send message back saying double data . Is this genuine & will i get charged at some point for the double?
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04-02-2026 08:53 AM
Thanks for confirming this @voakr
This is a number we use for communications so this will be a genuine offer. If the text doesn't mention a charge, it will likely be an offer linked to your account.
Lesley
03-02-2026 02:01 PM
Hi @voakr
Welcome to our community.
This does sound like a genuine offer related to your broadband account.
What number did the text come from?
Lesley
03-02-2026 09:29 PM
thanks lesley the number was 1122
03-02-2026 09:30 PM
thanks lesley the number came from 1122
04-02-2026 08:53 AM
Thanks for confirming this @voakr
This is a number we use for communications so this will be a genuine offer. If the text doesn't mention a charge, it will likely be an offer linked to your account.
Lesley
04-02-2026 12:01 PM
thankyou.