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text double? I have just gone from bt to ee with my broadband, landline & mobile

voakr
Contributor
Contributor

i have gone to ee from bt  for my broadband, landline & mobiles & i have received a message to say send message back saying double data . Is this genuine & will i get charged at some point for the double?

1 SOLUTION

Accepted Solutions
Lesley_W
EE Community Support Team

Thanks for confirming this @voakr 

This is a number we use for communications so this will be a genuine offer. If the text doesn't mention a charge, it will likely be an offer linked to your account.

Lesley

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5 REPLIES 5
Lesley_W
EE Community Support Team

Hi @voakr 

Welcome to our community. 

This does sound like a genuine offer related to your broadband account. 

What number did the text come from?

Lesley

voakr
Contributor
Contributor

thanks lesley the number was 1122

thanks lesley the number came from 1122

Lesley_W
EE Community Support Team

Thanks for confirming this @voakr 

This is a number we use for communications so this will be a genuine offer. If the text doesn't mention a charge, it will likely be an offer linked to your account.

Lesley

thankyou.