not working ?

[imogen17]

why isn’t my 4g working on my apps 

[Christopher_G]

Hi @imogen17 

Welcome to the community.

What kind of phone are you using? Do you have mobile data switched on in your phone settings?

Chris

[Sweetpete]

Yes I do and I have a plus 1 phone which has been fine for 3 years 

[Leanne_T]

Hi @Sweetpete 

Thanks for coming to the community. 

Can you make calls and send texts? 

What happens when you try and access any apps or view online sites? 

Leanne 🙂