data

hi102
Investigator
Investigator
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hi, i recently went on holiday to turkey and ive came back and my data seems to not be working i’ve tried everything and still not working 


10 REPLIES 10
Chris_S
EE Community Support Team

Hi @hi102 I hope you enjoyed your holiday to Turkey, I've never been but it looks amazing from what I've seen.

What make and model of phone do you have at the moment please?

Chris S

hi, i currently have an iphone 12 

Chris_S
EE Community Support Team

Oh nice phone there @hi102 

Are you calls and texts working fine, or are they affected too?

Chris S

my calls are fine because i was able to call a friend but not sure about my texts 

yeah my texts aren’t sending 

Chris_S
EE Community Support Team

Oh I see, thanks for letting me know @hi102 

Have you tried restarting your phone since you returned to the UK? If not, I'd recommend doing a restart.

Chris S

yes i had to update it so i thought maybe that was the problem but it wasn’t i restarted my networks but still hasn’t been working 

Chris_S
EE Community Support Team

I appreciate you letting me know @hi102 

I'd recommend using out network status checker to see if there's any issues affecting your area.

Could you click this link to check please: Network checker

Chris S

i’ve clicked on it and it just says it’s good in my area