data

Bag1puss · ‎25-01-2023

Good afternoon,

I am a pensioner.

My son in law has given me a Samsung Galaxy phone. Can part of the money I have on the SIM card be transferred to data so that i can learn how to use this facility.

I don't have spare cash hence the request that part of the balance be transferred for data usage.

Thank you in anticipation.

Peter

XRaySpeX · ‎28-01-2023

@Christopher_G : Is it that these latest Subscription Packs can now only be paid for on a bank card, not from any PAYG credit?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Christopher_G · ‎28-01-2023

Hi @XRaySpeX

I've had a read up on our internal information on the subscription packs and it says customers should be able to use existing credit and top up methods. If it's a recurring card payment, there's a 10% discount (subscribe to save).

Chris

Bag1puss · ‎28-01-2023

Thank you. What should I do now? Peter

Christopher_G · ‎28-01-2023

If you speak to our Mobile Care team they'll be able to look into this for you, @Bag1puss.

Chris