Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

data

IdrisC
Investigator
Investigator

‎08-03-2024 03:58 AM

i recently recieved 50GB worth of data but when i open my data it doesn’t work on anything at all. Please help

0 Helpful
9 REPLIES 9
XRaySpeX
EE Community Star
EE Community Star

‎08-03-2024 05:11 AM

@IdrisC : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
IdrisC
Investigator
Investigator
In response to XRaySpeX

‎11-03-2024 07:29 AM

currently on 0£

0 Helpful
Katie_B
EE Community Support Team

‎11-03-2024 08:05 AM

Hi @IdrisC.

Does the data show active on your EE account?

Katie

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to IdrisC

‎11-03-2024 11:56 AM

That's not it says. What else?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
IdrisC
Investigator
Investigator
In response to Katie_B

‎12-03-2024 09:38 AM

no it doesn’t 

0 Helpful
IdrisC
Investigator
Investigator
In response to XRaySpeX

‎12-03-2024 09:39 AM

Your current charges to go onto your next bill are £0.00 (this excludes line rental, VAT & any unprocessed charges).

If you would like more information about your plan reply MYPLAN. For info on our other Text Services, reply HELP or go to ee.co.uk/text150

0 Helpful
Leanne_T
EE Community Support Team
In response to IdrisC

‎12-03-2024 11:05 AM

Hi @IdrisC 

If you visit add-on.ee.co.uk using a web browser with WiFi turned off, how much data shows remaining? 

Leanne.

IdrisC
Investigator
Investigator

‎13-03-2024 08:00 AM

there’s no data im just running on slow speeds instead

0 Helpful
Leanne_T
EE Community Support Team
In response to IdrisC

‎13-03-2024 08:07 AM

I see @IdrisC 

How did you receive the 50GB of data was this gifted to you from another number on the account? 

Leanne.

0 Helpful
Related Content