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data usage i have used 2.5 GB

sam2536kl
Explorer

 in  14 days i have used 2.5 GB  and run out o data  can not contact  anybody  since been moved from  BT had nothing but trouble  with my mobile   My wife's phone works perfect  i have  turned my phone off  and removed the sim  card  I  live in the country  and  only have a mobile for  emergency's    i would like  a down load of the data used.  

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

Apple & Android phones have a data counter facility which itemises data usage app-by-app, and you can set the counting period to match your bill cycle.

But don't expect the usage to match exactly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
sam2536kl
Explorer

I HAVE RUN OUT OF DATA  NO HAPPY   2.05 GB  NO WAY  I WANT A FULL READ OF USAGE  TO INCLUDE TIMES AND DATES  AND WHO I WAS IN CONTACT WITH EMAIL ME WITH REPLY

@sam2536kl : Only your phone will tell you the breakdown of your data usage. EE can't! It's all data to them.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Katie_B
EE Community Support Team

Hello @sam2536kl

Welcome to the EE Community. 

Are you looking for a breakdown of your mobile data useage?

If yes, please speak with our technical care team on 150. 

Speak soon, 

Katie