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data on my sim has toped working

Darraghc123
Visitor

Hi data on my sim has stoped working my number is *************

[Mod edit: Removed phone number. Please refrain from sharing personal information in public posts.]

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @Darraghc123 

Welcome to the community. 

Please check your signal in the Coverage Checker to see if there are any issues in your area. 

You could try the following steps too, try turning your phone off and back on.

Ensure your mobile data is switched on. 

If after trying those steps you are still unable to use your data, I would recommend Contacting our guides and they will be able to take a look into this. 

Thanks 

Ritu 

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1 REPLY 1
Ritu_D
EE Community Support Team

Hi @Darraghc123 

Welcome to the community. 

Please check your signal in the Coverage Checker to see if there are any issues in your area. 

You could try the following steps too, try turning your phone off and back on.

Ensure your mobile data is switched on. 

If after trying those steps you are still unable to use your data, I would recommend Contacting our guides and they will be able to take a look into this. 

Thanks 

Ritu