Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have 3 sims all with different data allowances in my accountThe incorrect data allowance has been assigned to the wrong numbers ie the one requiring the highest allowance has the lowest and vide versaiam just 4 months into my 24 month contract How ...
Data sharing isn’t working on the new app
I have on my ee Mobile 100 GB data. But I can’t use it. I have renewed pack 30£ Every month. Something is wrong because I topped up several times my account and I can see it in my payment history that these transactions were finished successfully. Bu...
I cancelled my contract with EE after many years as I moved away from the UK. I stopped using my EE card for a few weeks. Then I switched my English phone back on and it has been saying no service for weeks now. I never had an issue using it abroad b...
I just loaded £15 on my sim. How do I convert it to data
Hi all,I've had the unlimited data add on pass on my PAYM plan for a while now and was curious if it is capped at 100Mbps or if the data speed is unrestricted. Kind RegardsNathan
Hi, would just like to ask if my data plan is allowed to be used in EU free of charge or there will be additional. Would just like to have internet connection while abroad and how to open my data plan once im there. Thank you
Hi, changed my contract today, brilliantly got a cheaper deal, 3 phones and its mid month for my bill.told contract data was -phone 1 - 20Gphone 2- 15Gphone 3-12Glooking on app this evening I’m concerned that it’s telling me the following data availa...
Hii have an EE data only Sim. How do I find how much data is used up?
Hi, I am unable to gift data for the last 2 days, i contacted you yesterday but no one has responded yet... can someone help resolve the issue ASAP. Please see below screenshot of what happens when i try to gift data. Thank you. Gary.
