Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 184734 Views
  • 50 replies
  • 24 Helpful

EE Website and App

I've been having issues with the website and app for months and I keep being told that it is being fixed and it isn't. I've been trying to gift data and just can't as I get an error message when I try and it says it will be fixed 'shortly' which is n...

EDUN by Investigator
  • 453 Views
  • 5 replies
  • 0 Helpful

Data useage

Does anyone know how to see how much data they’ve used a month. I’ve unlimited data so it seems as though I cannot see my useage but I’d still like to know it. 

Data use

How much data have I got left on my account until next bundle 

19461 by Visitor
  • 515 Views
  • 2 replies
  • 0 Helpful

Roblox games not loading on EE mobile data

Hi, I have a very odd situation which EE technical dont know how to fix, so I am wondering if anyone out there has any possible fix or reason what is happening. I recently switched from Plusnet to EE due to the formers upcoming closure. The switch se...

EE 5GEE IP address ranges

Hi,Is there any info available on what IP address ranges are allocated to data only sims in 5GEE routers?I need to connect to a secured environment, and as EE don't offer fixed IP's, the vendor will consider opening up the EE ranges.I'm currently on ...

sphudson by Contributor
  • 1332 Views
  • 4 replies
  • 0 Helpful

Roaming

Hi! i am abroad and have been sent a text for roaming options. I’ve paid £100 for 900MB and 300MB  of data and I think it is appalling that I have not been given options for cheaper roaming costs. I would like to be refunded for the 900MB of data so ...