Won’t let me gift any data
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19-07-2022 05:18 PM
Hi anyone help ? When I click on data usage it goes to blank screen but can get into all other screens perfectly.
is there something wrong with the website
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22-07-2022 01:09 PM
Hi @Jodiburton69, @Bowks80 and @murandsus.
Are you all using the My EE app? If so, could you try deleting it and redownloading? Could you also try logging into your My EE account on the desktop website please?
Chris
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22-07-2022 01:19 PM
Mine is doing it from the desktop site not the app.
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22-07-2022 01:21 PM
OK, thank you @Kellyann25.
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22-07-2022 01:51 PM
This wasn’t on the app, from desktop.
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22-07-2022 01:54 PM
I’ve just managed to do it from the app 👍
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23-07-2022 02:02 PM
have tried on mobile and desktop. Grrr
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23-07-2022 02:06 PM
Thanks for coming to the community.
Do you get an error message?
Are you in the UK or roaming?
Leanne 🙂
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24-07-2022 12:10 PM
today is Sunday and I also still cannot gift my son any data. Absolutely disgusting that this has gone on for almost a week and the issue is still not fixed
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24-07-2022 01:21 PM
Hi there @Rachel2205
Thanks for coming here.
Are you using the My EE app or My EE account online?
Do you get an error message when you try and gift data?
Leanne 🙂
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24-07-2022 02:49 PM
Sent from my iPhone
