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Community Activity
Odering an Iphone 14 pro Max
I want to order an iPhone 14 Pro max
Received password email reset without asking for it
My wife has received a password reset email without asking for it. And her number has been spoofed and used to contact her mum and ask for money. When we called EE the call was cut off 3 times and then the office closed so we are left feeling vulnera...
Resolved! Contract ended now I want to swap to PAYG
Hi,My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a s...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Confusing email
Hi the title of the email confirmation of my new pay monthly order says please call us but then the body of the email just says Thanks, we've got your order, we'll begin to work on it straight away. We'll be in touch via SMS if we need any further in...
Resolved! I need to find the PUK code
Free phone case and screen protector
When I ordered my new device as week ago I took out insurance too. Included was a free screen protector and a case. I haven't received one. What should I do?
adding my wife to my contract
how can i add my wifes existing phone contract to my account.my wife has an ee contract but is missing out on our EE one customer perks she wants to add her contract onto mineis this possible?
Canada Roaming
Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...
Device not found when linking
Hi in trying to link my Phone to my ee account so I can view billing etc. I put the phone number in and it says no device found but I've been using this since the start of my contract for calls etc so defo connected . Really unsure what to do as I ca...
