Using data

[TxLilly]

I can't send or receive texts or messages unless I'm connected to my WiFi. All data options are on but phone refuses to use data

[Katie_B]

Hi @TxLilly. 

Are you currently abroad?

What happens if you try to make a call?

Does your phone show as connected to a network?

Katie

[TxLilly · Accepted solution]

Hi Katie

Thankyou for your response. I have now spoken to an advisor who was extremely helpful and the problem is solved

Lily x

[Katie_B]

That's great to hear @TxLilly. 

Thank you so much for coming back and letting us know. 

Katie