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Very slow data on unlimited sim
HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...
Data roaming not working
Hi, I’m currently in Spain (Majorca) and my iPhone 15 has suddenly stopped working when I’m not on WiFi. I have an EE plan with roaming included and have confirmed roaming is enabled in my account. I’ve already tried the following: Restarted the phon...
Can't add items to basket?
Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...
Local tower outage
EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...
Scam
My number being used by an idiot in USA and I get charged. Pretty unfair
My phone is not working and I am not due an upgrade as yet
My phone is not switching on and I am not due an upgrade until next February!
How do I cancel my SIM cancellation?
I recently moved to Australia so I cancelled my UK SIM only contract. Due to a change or circumstances I'll be returning to the UK. How do I cancel the cancellation of my UK SIM from Australia?
No network connection
Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...
Why can I no longer get a 5G signal in part of my house where the Smart Hub is?
This morning our (previously strong, 400/80Mbps) 5G signal more or less vanished - nothing on the 5G Smart Hub and two iPhones (2023 & 2024 models) could not connect. EE insist all masts working okay. Ping tests = no service, 98% packet loss (every ...
Xbox connection
Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection...
