Unlimited data plan but phine gap me at 5gb?

Dani341
Visitor

‎17-08-2024 09:30 AM

Help my plan says I have unlimited data yet I'm getting alerts at 4gb for a 5gb gap?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎17-08-2024 09:33 AM

Hi @Dani341 

Have you set this alert on your device under your data settings? 

What does the message say exactly.

What device do you have.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful