24-08-2022 04:09 PM
Hi all,
I believe I have to pay extra to add cellular data functionality to an Apple Watch (Purchased independent ally ie not from EE)
why is this so if I am on a top unlimited 5G ready data plan with EE already?! I would understand if I was on a lower tiered plan. This makes no sense as I am permitted to use unlimited data. I don’t think this issue is discussed enough and it feels like EE and other providers of unlimited plans are taking advantage and squeezing even more money out of customers? Thoughts @eeuk ?
All the best
03-02-2023 01:34 PM
James I feel like you either haven’t read the full thread, or are deliberately side stepping the issue raised. This thread will seemingly remain in an open state.
03-02-2023 01:39 PM
Hi @Nick0slicK,
The same logic applies when you didn't purchase your watch from EE, you don't need to purchase a plan for the watch's eSIM, unless you want to use it independently from your phone.
James
03-02-2023 02:32 PM
@James_B If I wanted a watch to be independent and have it's own phone number, using it as a stand alone device with voice and data, then of course. It would need a contract and data plan.
I think you maybe don't understand the point of the thread. A watch which is owned outright and linked to a phone can be used via the phones plan while in the vicinity of the phone. This is usual and common.
Occasionally, the owner may wish to go out without the phone. This would, in the vast majority of cases, be only for short periods, going for a run, for example.
This watch may be using data at this time, but it is using it IN PLACE OF the phone, not alongside it. The phone has a data plan which would be fair to share with the watch. From the providers perspective, there is an extra device connected but the data usage at this time would be less than it would be if the phone was being used.
A small amount to cover the extra connection would be much fairer than the current amount. The provider may even benefit as more users may be inclined to connect their phone if they weren't tying themselves to nearly £100 per year for the privilege. Imagine how many customers you could tempt from other providers if you were to offer a watch connected to the phone contract for £1 a month while sharing the data from the phone plan.
I have a cellular watch and cannot justify £7 per month for occasional use. If another provider offered to include my watch then I would be there like a shot.
If EE would like to offer me this as a test bed, please get in touch 😁
03-02-2023 03:01 PM
Hi @Hotkat,
I understand that you'd like to use data from your phone's plan on your watch when it is out of range, without any additional costs.
To connect to the mobile network when away from your phone, you need to purchase a data plan for the watch's eSIM. Like all other mobile devices (Phones, tablets, laptops etc.) there are costs associated with connecting this additional device to the network.
James
04-02-2023 04:14 PM
I’d be there like a shot too. £7 just to connect to a network, joke.
04-02-2023 06:00 PM
The watch is a separate device to your phone it isn’t part of the contract that you with the phone. It’s a 2nd line on your account that’s just like having a 2nd phone or tablet on your account. It has nothing todo with the contract with your phone.
Do you pay more for having 2 cars on the same insurance policy or do you think it should be the same cost of having one car on that policy. It’s the same here you want a 2nd device on your account to have internet access so have to pay to have that access. Once again the watch has nothing todo with your phone contract or that connection to the network.