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Unlimited Data Add On

bdg0514
Contributor
Contributor

‎18-09-2023 06:10 PM

Hi,

i have purchased the 24hour unlimited data add on to save my 25GB plan data while I'm out. However, when i look in my EE i can see that my data is still coming out of my normal allowance instead of the 24hour Unlimited add on allowance? Any help with this?

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎18-09-2023 06:30 PM

@bdg0514   You’ll use your allowance before it uses the add on.   

bdg0514
Contributor
Contributor

‎18-09-2023 06:32 PM

Ah ok thanks for clarifying. I've probably missed some small print or detail somewhere when I bought it. I just thought it wouldn't dent my plans data while it was active 

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