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Data gifting problem

SusannaManrique
Visitor

‎18-09-2023 01:35 PM

Good afternoon, 

I have been trying to gift data to my son all day and it keeps telling me that it’s not working. I have logged in and out, restarted the app and waited but it’s still not working. Is there a central issue that is causing this or is it just me? This has been a recurring problem over the past few weeks. 

Many thanks

3 REPLIES 3
CLR16
Visitor

‎18-09-2023 01:49 PM

I am having the same issue trying to gift data to my daughter it’s v frustrating!!

0 Helpful
Leanne_T
EE Community Support Team

‎18-09-2023 03:17 PM

Hi @SusannaManrique @CLR16 

Thanks for coming to the community. 

Please get in touch with our mobile care team and they will check your accounts and see if they can gift the data to the other number for you.

Thanks.  

Leanne.

0 Helpful
Jenni678
Visitor

‎18-09-2023 03:35 PM

got the same thing happening to me! EE pleas fix asap!

0 Helpful