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Trying to add data

rorz101uk
Explorer

‎12-07-2024 03:45 PM

Hi all

i have two phones on one account my number isn’t allowing me to add data but when I switch to my wife number it can

any help? 

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎12-07-2024 03:47 PM

Do you mean you are trying to gift data?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
rorz101uk
Explorer
In response to XRaySpeX

‎12-07-2024 03:55 PM

No, we are currently aboard, the kids are using a lot of data 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to rorz101uk

‎12-07-2024 04:09 PM

So just what are you trying to do? Where do the kids come into it if you're not trying to gift data?

Where are you abroad?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
rorz101uk
Explorer
In response to XRaySpeX

‎12-07-2024 04:53 PM

Trying to pay for more data, not gifting. we are in the Netherlands

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to rorz101uk

‎12-07-2024 04:55 PM

Are you on contract or PAYG?

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP