09-08-2022 03:29 PM
Hi - I spoke to someone at EE who insisted I needed to have the Travel Data Pass added to allow my Roam Further add on to work.
Having seen some warnings about the Travel Data Pass, I'm reluctant to have it enabled unless I really need to - does anyone know if I need it activated or if I can just have my Roam Further turned on.
09-08-2022 03:44 PM
Where are you going?
09-08-2022 03:57 PM
Hi there @lolly_p
Welcome to the community.
Could you let us know where you will be roaming?
Leanne 🙂
09-08-2022 03:59 PM
Thanks both!
I'm travelling to Canada for two weeks.
09-08-2022 04:05 PM - edited 09-08-2022 04:06 PM
Thanks @lolly_p
If you have the Roam Abroad Pass you can use 50GB of your data allowance in Canada, no other pass will be needed unless you use the 50GB.
If this has been added, give us a call and the team will remove this for you.
Leanne 🙂
09-08-2022 04:14 PM
Remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.
09-08-2022 04:14 PM
Great, thanks for your help @Leanne_T 😊
09-08-2022 04:26 PM - edited 09-08-2022 04:27 PM
No problem @lolly_p
Please make sure you're all set up to use the phone abroad before you go, our EE Roaming - Getting ready to use your phone abroad, post has full details 🙂
Leanne 🙂