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Stay connected data what is this and does it fost me

Jet68
Investigator
Investigator

What is stay connected data and does it cost me money

1 SOLUTION

Accepted Solutions
Northerner
Grand Master
Grand Master

Hi @Jet68 

Stay Connected  

In the Legal bit it says. 

Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Not available with No Frills plans.

It costs nothing from what i can see but as the speed is capped at 0.5Mbps its not going to allow much by way of internet usage. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

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3 REPLIES 3
Northerner
Grand Master
Grand Master

Hi @Jet68 

Stay Connected  

In the Legal bit it says. 

Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Not available with No Frills plans.

It costs nothing from what i can see but as the speed is capped at 0.5Mbps its not going to allow much by way of internet usage. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Jet68
Investigator
Investigator

Thank u

Thank u