Renewed my contract - but where will I see my broadband data boost?
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26-07-2023 03:37 PM
I just renewed my contract with 20GB of data. But I also have 900mb broadband with you - and a 20GB data boost to my mobile from that. But I don't see that showing anywhere in my mobile account. How do I know that my 20GB data boost is actually working?
Regards,
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26-07-2023 05:52 PM
Hi @vancouverbrit,
Welcome back to the EE Community. 🙂
Did you upgrade to a phone plan or SIM only?
Does the data boost show in the add-ons section in My EE?
James
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28-07-2023 08:37 AM
SIM only.
No the data boost does not show anywhere.
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28-07-2023 09:19 AM
If this is not showing in your My EE account within add-ons, please call us on 150 and the team will be happy to help 🙂
Leanne.
