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Speed drops from 550Mbps to 40Mbps
Hi there, moved from BT500 to EE900 yesterday and plugged the SmartHub Plus in today. For the first few hours saw speeds on my laptop (wifi) of 550Mbps, went out for an hour, came home and its now around 40Mbps. Nothing has changed, everyone out the ...
Can I add digital voice to an existing EE broadband contract?
When I moved from BT to EE I did not think that I needed a landline so set the new contract up without digital voice. I now think I do need one but I cannot seem to find out how this might happen. Will I need to upgrade to a new contract even thoug...
EE perks no longer valid
Hi all. Has there been a change in EE perks? Apparently my account no longer works, I am a civil servant so it should work. I've been using it for years now. But no longer works. Tbh with 4 contracts it's a big loss if it doesn't work.
Resolved! Not sure if possible. Sky Router
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
Cant Access my account via APP or Website
What on earth is going on here? I have seen so many posts saying the same thing! I can not access my app or online account AT ALL. Yes I have called support several times to no avail as I get told its an issue, I have tried everything like deleting a...
EE messages - Is it a scam?
recently receiving text messages from EE that I've tried to do something that will take me over my spend Cap. I haven't tried to do anything , so why am I getting these messages? Is it a scam, I can't ask EE because you can never get through!
Why do I not get the online chat option?
I really need to speak to someone using the online chat but it’s not an option for me? Why is that?
Resolved! Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Home page has new symbol says welcome to EE ?
Today I have the EE on closed page when open phone as normal now I have a shamble on home page which says welcome to EE I have been with EE for years many so why ? And how to remove if I click it it won’t allow me to remove permission to stop notific...
