Remove all age restriction and parental restrictions on this account

[Franco_21]

Remove all age restriction and parental restrictions on this account 

[Michael_D · Accepted solution]

Hi @Franco_21 

Thanks for coming to the community

You can see how to remove the content lock from your account on our How do I turn on parental controls on mobile plans page.

Michael

[XRaySpeX]

@Franco_21 : Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.