Community Activity

No Tracking

Pre-Ordered iPhone 17 on 12th. Release date today and still no tracking info - awaiting update.  When can I realistically expect tracking as I thought a pre-order meant I’m likely to get it on release day like others have.  

Trade in - radio silence

Good morning,I traded in my old phone and had text to say it had been received on 7th August but still have yet to hear about how much it is considered to be worth and how I will be credited - I understand it will go towards my bill. I contacted trad...

NorthyK by Explorer
  • 16 Views
  • 3 replies
  • 0 Helpful

Resolved! Stuck on Awaiting Conformation iPhone 17 Pro Max pre order

I pre-ordered the iPhone 17 Pro Max Silver 256GB at 1pm on the first day of preorders. So far, all I have received is an email stating 'awaiting confirmation.' I'm a new EE customer, and this is my first pre-order, so I haven't gone through this proc...

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Discovery+ Region error

Please help!! Region error keeps happening, and also when trying to sign in onto Discovery+ browser, nothing seems to work. After browsing online and community help, I've downloaded 3 different VPN apps and changed my location but nothing seems to ha...

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Mobile servive

There are ongoing mobile service issues in my area and I'm struggling to make and receive calls.  I am moving soon and won't have access to wi-fi calling, I going to need to be able to make calls and I'm not getting the requested updates from ee. Can...

Jay2106 by Visitor
  • 11 Views
  • 1 replies
  • 1 Helpful

TNT sports on discovery plus inclusive extra

Hi, I've just switched my inclusive extra add on to the TNT sports on discovery + bundle and I can't seem to find F1 on there?I was under the impression that TNT sports shows F1?Does anyone know if it is included in the add on?Cheers,Dan

daad683 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

phone upgrade

Hi when i receive my phone upgrade do i swap the sim over from my existing phone or do i have to wait for my number to be transferred to the new phone

carl254 by Explorer
  • 13 Views
  • 2 replies
  • 2 Helpful

No delivery

I placed an order for a pay monthly phone and contract 3 days ago. There has been no confirmation email nor delivery. Your online track order keeps failing and any CS number you provide goes round in circles and I cannot speak to a human. Could you g...