I recently found that EE was ranking my calls, I tried to remove the content lock. I was shuffled across to the ‘Community’ pages.
I don’t want to talk on a community notice board, I want a company I pay to act on my instructions. Reading pages of complaints about the difficulty of asking such a small request is not equivalent to giving an instruction, it is quite the opposite. That those pages showed the same problem I faced but magnified, is not reassuring. If anyone in EE with a real interest in improving customer service reads this, please rest assured your site is doing a **bleep** poor job. I am your customer, my money pays your bills, I am not part of some community that you use to diffuse complaints about your inadequacies. When I log on to your site I expect you to be ready to take my instruction not distract me with blarney.
