Add someone to my account

[Mich-1]

I want to add my wife to my family account. The bill is already in my name. However when I try it says can't add as account already exists. Help

[Chris_B · Accepted solution]

@Mich-1   You can not do this yourself you have to call customer services with both of you present as your wife has to request a change of ownership and you have to accept that ownership.