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Re: Remove age restriction and content lock

Decklan1
Visitor

Yes 

22 REPLIES 22
Ali_A
EE Community Support Team

Hi @Mau_2312 

Please go to How To I Turn On/Off Parental controls to change your Content Lock / Parental Controls on Pay monthly (contract) lines. 

For Pay as you go (Pre pay) you need to call EE on 150 with a credit card handy to verify your age. Alternatively you can visit any EE store with some photo ID


Ali

Bokanfariq2010
Visitor

Yes

Katie_B
EE Community Support Team

Hi @Bokanfariq2010

Pay monthly customers can remove content lock within the EE app OR your EE account online

If you are a pay as you go customer things are a little different, you will either need to either give us a call OR pop by your local EE Store with photo ID. 

Katie