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Re: Contact a human

vanjoe
Visitor

‎23-12-2025 10:42 AM

i have been credited 30£ still csnt buy data

0 Helpful
2 REPLIES 2
Alex_H
EE Community Support Team

‎23-12-2025 01:37 PM

Hi @vanjoe,

Welcome to the EE Community

 How is it you are trying to buy data and what exactly is happening when you try? Try visiting add-on.ee.co.uk on your mobile data and see if you are able to add data. 

Alex

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎23-12-2025 02:31 PM

@vanjoe : Text ADD DATA to 150 & select one.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP