24-01-2025 05:14 PM - last edited on 29-01-2025 01:46 PM by Ali_A
Hi,
I NEED HELP URGENTLY PLEASE
there is a QR code website that I use for work and I have the same issue that only EE has started blocking access to it since yesterday. It really is effecting my company severely since you guys are the biggest providers. The company is called QRFY and the server that EE blocks is qrft.io it is not a scam website and they are a very good company for qr codes. Please help me resolve this
Solved! See the answer below or view the solution in context.
25-01-2025 03:03 PM
Hi Lesley, I really appreciate this and thanks alot in advance. My entire company in the UK runs through this website and I would really appreciate it if you can help me. Thank you
27-01-2025 09:35 AM
Hi Lesley, do you have any updates with regards to this problem by any chance?
27-01-2025 11:03 AM
I am also having this issue, we use QRFY for our QR codes to manage food nutrition/allergens websites for our customers to scan and these have now been blocked this weekend causing many problems
qrfy.io and qrfy.com are not scam websites.
27-01-2025 11:33 AM
I have tried contacting EE many times however they are not useful at all. Not sure how we can resolve this
27-01-2025 01:43 PM
Hi again @Kamik.
We have chased this again with the relevant teams, so rest assured we'll let you know as soon as we have an update.
Peter
27-01-2025 11:11 PM
Hi,
this is severely effecting mine and other people businesses. How can we speed up this process?
28-01-2025
11:44 AM
- last edited on
29-01-2025
08:07 AM
by
kh-laura
Hello Peter,
I really need your help.
I am also experiencing the same issue which remains unresolved and is having a significant impact on my business operations. The domains qrfy.com and qrfy.io, which are essential components of the QR code software we use, are currently being blocked on EE's network. These domains are integral to the content my customers access via QR codes, and this block is preventing them from reaching critical resources.
These domains are operated by a legitimate software provider - QRFY.com, and I am happy to provide any additional documentation required to prove their credibility. Blocking these domains is not only affecting my business but could also hinder other businesses relying on the same platform.
I would greatly appreciate timely feedback on the steps being taken to resolve this issue as it is giving my business a serious challenge right now.
Please let me know if any further details or actions are required from my side.
Looking forward to your assistance.
Best regards,
28-01-2025 11:58 AM
Thank you William for also addressing this issue. @Peter_W @Lesley_W Can you guys please give us an uodate or at least connect us with the relevant team. EE is the only company that is causing this issue and your software has blocked access to these domains for no reason whatsoever. We need this issue resolved today as I am starting to loose clients
28-01-2025 03:15 PM
Hi EE Team,
I’m experiencing an issue where a QR code I need to use through a website (qrfy) isn’t working properly. The company involved mentioned that this may be related to an EE network issue and recommended that I post here to raise awareness.
EE is marking the domains qrfy.com and qrfy.io as malicious .
It affecting me as a customer and a direct effect on my business, so I’d appreciate it if you could look into it and provide an update on any potential resolutions.
If you need additional details about the situation, please let me know.
Thank you for your support!
Best regards,
Daley
29-01-2025 10:47 AM