Problems getting the SIM to work via mobile data. Need help

[bristolian]

Can you explain the problems you're having?

[Chris_B]

@Una3   

1 Can you make/receive calls/texts

2When did you get this sim ?  

3 Are you on contract or PAYG ?

4 Do you have a data allowance?

 5  Is this all apps or just a few ? If it’s a few what are they ?

6 if your a new EE customer did you use this device on a different network?    

7 what device is it ?