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Data

Vee_28
Visitor

‎17-05-2023 05:48 PM

Hi, I just topped up my data, but it doesn't work. Can you help me please

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎17-05-2023 06:14 PM

@Vee_28 have you selected a pack?  Have you got to your pack renewal date ? If you have have you tried restarting the device?  

XRaySpeX
Grand Master
Grand Master

‎17-05-2023 06:46 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful