Poor bandwidth on travel eSIM

[Scritrs]

Dear all,

 I’m spending a few days in Scotland and bought an unlimited 14 day eSIM to be online. The performance is usually really really poor, which could be due to network coverage issues but I think it isn’t as I’ve made a few observations. Last night for example, I’ve been at a train station and had bandwith spikes that lasted a few minutes, where the download speed reached 12MB/s (yes, megabyte) and for other periods of time, it was stuck at 500 kB/s. But the most amazing thing is that my German providers (actually two, Fraenk and sim24 ) send me to EE for roaming and with both I have much better speeds while being connected to the same cell id. Does that mean that there is some depriorization involved?

Best regards, R

[Peter_W]

Welcome to the Community, @Scritrs

I've had a check and our visitor eSIMs feature no speed restrictions, so this is very unlikely to be a prioritisation issue. 

Train stations are often some of the busiest locations with the most demand on our network, so sometimes you can experience connection issues if there is congestion from multiple users trying to connect at once.

Sometimes enabling and disabling airplane mode, or manually disconnecting and reconnecting to the EE network, can help sort out these issues, as it will establish a fresh connection on the network.

Peter