Phone data lost

JamieDavies1 · ‎07-09-2023

Hi, I have totally lost mobile data on my device I have been in store at ee and to Apple I’m Basingstoke and they can’t find the problem

I am 200 miles away from home working I need my phone to find my way back to my accommodation

bristolian · ‎07-09-2023

What do you mean by losing mobile data?

Does your phone show coverage indicators? Can you make & receive calls?

Chris_B · ‎07-09-2023

@JamieDavies1 Have you tried a network reset on the device? Do you have any data allowance left to use ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.