Phone data lost

JamieDavies1
Visitor

‎07-09-2023 06:21 PM

Hi, I have totally lost mobile data on my device I have been in store at ee and to Apple I’m Basingstoke and they can’t find the problem 

 

I am 200 miles away from home working I need my phone to find my way back to my accommodation 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎07-09-2023 06:51 PM

What do you mean by losing mobile data?

Does your phone show coverage indicators? Can you make & receive calls?

Chris_B
EE Community Star
EE Community Star
In response to bristolian

‎07-09-2023 07:21 PM

@JamieDavies1  Have you tried a network reset on the device?  Do you have any data allowance left to use ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.