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No internet once I’m out of my house what I need to do to get connected?

firouzkenzie
Visitor

What needs to be done to get internet once outside the house 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@firouzkenzie  Are you on contract or pay as you go ? do you have a data allowance ?    what reply do you get If you text balance to 150 ?  is cellular data enabled on your device ?    what apps are you trying to use ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

In addition... Have you been able to use mobile data in the past, or has this never worked? Does your phone show coverage? Are you able to make & receive calls?