No internet despite full 4G

ShaunyR14 · ‎09-02-2023

Hi

Despite having full 4G and full data I cannot access anything to do with the internet. Everything works fine when connected to WiFi but don’t have access to WiFi all the time.

Anyone have the same problem or able to help please?

Regards

SR

James_B · ‎10-02-2023

Hi @ShaunyR14,

Welcome to the EE Community. 🙂

Are you only experiencing this issue in one location or everywhere?

James

ShaunyR14 · ‎10-02-2023

It happens everywhere.

Leanne_T · ‎11-02-2023

Hi @ShaunyR14

Thanks for coming back to us.

What device are you using?

Are calls and texts OK?

Leanne 🙂

ShaunyR14 · ‎11-02-2023

Hi

It seems to have resolved itself and it is now working on 4G.

I have access to the internet and all my apps now.

Thanks

SR

Leanne_T · ‎12-02-2023

Thanks for coming back and letting me know @ShaunyR14

Leanne 🙂